COVID-19 Infos

100% money-back-guarantee

Currently it is a true challenge for everybody if you need to plan ahead. We know that some of you are hesitating to book for an event coming up in a couple of months. Due to the current pandemic (COVID-19) we have decided to launch a "money-back-guarantee", which will give you a maximum of security in this uncertain times. 

So what happens to your booking and payment in case COVID-19 makes it impossible to hold or attend the event? With this in mind we have revised our cancellation and refund policy for particular scenarios:
 

1. The event cannot take place because the authorities in Bibione (or Italy) deny persmission
If you have registered for the event and it cannot take place because the authorities in Bibione/Italy prohibit it at the time of the event, 100% of the amount paid will be refunded to your account within 14 days of the official cancellation by the organizer!

Alternatively, you can have your booking transferred to a possible alternative date 2021 or, if such an alternative date is not offered, to the event in September 2022. In this case you have a price guarantee (even in case of an event price increase there will be no further costs) and you will also receive a voucher for the hotel (e.g. for drinks) worth EUR 15,-.

2. Travel warnings
If you are unable to travel because your country of origin has issued a travel warning for Italy, and in particular for the Veneto region including the time of the event and resulting in a mandatory quarantine at your return and you can not travel because of this travel warnings, you will be refunded 70% of the invoice amount paid within 14 days plus a voucher valid for 2 years for the remaining 30% of the invoice amount.

3. Transferring your ticket to the next year or another event
You can transfer your booking to the next edition of the event at any time up to 1st September 2022 for a handling fee of only EUR 40,- per person. No reasons need to be given. You may also choose to transfer your ticket to one of the other events organized by us and still taking place this year (Yoga Festival 2022 or Salsa on the Beach 2022). Sending a simple email to us is enough.

4. Change of name / Selling your pass to another person
You can sell your ticket to another person (name change) at any time up to 7 days before the event begins. A change of name up to 7 days before the start of the event is free of charge! In order to make a name change you need to send an e-mail with all the details (according to the booking form) of the new participant(s).

5. Cancellations for personal reasons
We will keep our No Refund policy as well as the cancellation fees mentioned in our terms and conditions for all other cases, in particular if you decide to cancel for personal reasons of any nature. We therefore strongly recommend that you take out additional travel cancellation insurance (see FAQ), which would cover any cancellation costs, e.g. due to illness (of a participant).

Condition of participation

In order to participate in the event, you agree - for the protection of all - to the following mandatory COVID-19 framework conditions:

  • For your participation in the event, the „3G access rule“ applies in principle, whereby this will be verified by using the Green Pass check web app (https://greencheck.gv.at/). Proof at our event check-in can be provided (via Green Passport App or in the form of a printout of the QR code) as follows:

    • TESTED: netative PCR test (which must not be older than max. 72 hours).

  • VACCINATED: Proof of first and second vaccination (the first vaccination must not be older than 9 months).
    • RECOVERED: In case of a successful and currently expired infection, testing is still mandatory at our event and recovered persons therefore need a valid PCR test (see "TESTED").

  • In the hotel and during the event-check-in it is madatory to wear a mask (FFP2 or mouse-nose-protection) and to keep a minimum distance of 1,5 meters to other persons!

  • A forehead thermometer will be used to take the temperature on site.

  • No handshaking or hugging - use "alternative" methods of greeting without direct contact.

  • Please wash and disinfect hands regularly during the event

  • Avoid grabbing your face and sneezing/coughing into your elbow.

  • Keep the currently prescribed minimum distances (1,5 meters) to other people.

  • If you have the slightest suspicion of infection within the last 14 days, if you feel ill or if you have had contact with a (potentially) infected person, please stay at home (in this case your travel cancellation insurance should cover the cancellation costs).

  • You agree to be contacted in case of need to be traced by authorities.

  • You will follow the instructions of the staff of the Bibione Palace Hotel and the organizer TKM Eventmanagement KG.

  • Participation in the workshops is currently possible without a mask. However, masks are compulsory in the area in front of the workshop locations (e.g. when waiting) if the minimum distance of 1.5 meters cannot be maintained. If participants share a pole, a minimum distance of 1.5 meters must be maintained. When "spotting" as well as when being supported by the respective instructor, the wearing of a mask is also obligatory for all those who come closer than 1.5 m!

  • By entering a workshop location each participant has to disinfect his training equipment (pole, hoop, etc.) by himself. Desinfecting the pole/hoop before starting and participating a workshop is mandatory! Disinfectant will be provided by the organizer.

Please note  In your own interest, also the current information from your home country  (e.g.  AustriaGermanySwitzerland ), which apply to Italy in connection with COVID-19.

 

OUR TIP: You can find the entry requirements for your country of origin very clearly in the form on the website of the Italian Ministry of Foreign Affairs at https://infocovid.viaggiaresicuri.it/index_en.html

 

Furthermore, in most cases, a digital passenger localization form (dPLF) must be filled out online in advance to enter Italy. You can find it here: https://app.euplf.eu/#/

Update from October 6th, 2021  (subject to change at any time!)