Coupons, clothes & more
SHIPPING | RETURN | PAYMENT
VOUCHERS: Vouchers are always sent FREE worldwide by email!
CLOTHING: Shipping costs to A, D, I, FL is € 5, -.
POLES & HOOPS: Here are the shipping costs to A, D, I, FL per piece € 29, -
Shipping for all other countries on request!
EXCHANGE / RETURN
You can return the purchased goods within 14 Days after delivery against another exchange or this goods send back. In both cases, the goods must be new, unused, not washed and with all of the original labels. Please enclose an accompanying letter with the return so that we know what should be done with the item. The customer bears the costs for the return (as well as the original shipping costs). Only those actually paid will be reimbursed Amount for the product itself.
NEW GOODS AND B-GOODS
All of our items are new. At Poles & Hoops (plus accessories) we also offer used items (B-goods that were only in use at the Polecamp for a few days). In such cases you will find a corresponding note next to the product. B-goods are generally excluded from exchange.
Payments can only be made in advance by bank transfer to the account specified on the invoice.